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JJ came out to check my hot water heater because after the storm the alarm was going off and the pilot light was off. I attempted to light it but I couldn't so I called Strittmatter Plumbing. He was able to get it lit and he checked the alarm as well.
He has excellent customer service skills and is a very nice man.
I will continue to use Strittmatter Plumbing.
Super professional, kind and very friendly service. Very respectful of property, wore boots and masks. Did an amazing job installing handrails in my mother's shower-bath. Highly recommend for your plumbing related needs!
Strittmatter has never let me down. The staff is always polite and quick to reply to my routine maintenance or technician needs. My AC and heat stopped working yesterday, due to the TX winter storm. I called for an appointment this morning, and within 15 minutes, I received a call from Jacob stating he was on his way. Jacob was knowledgeable, courteous, and followed up on any questions I had. Thank you again, Jacob, for all you have done. Thank you, Strittmatter, for hiring the best employees. It means a lot to a valued customer.
From the moment I placed the call to the moment I received my receipt, every person in the process was professional and did what they said they would do when they said they would do it. I am a person with many questions. They were all answered and I never felt like I was asking too many questions.
David was great in our home. He cared about our home and my time. If I need a plumber again, I will ask for David.
TACLB28698E / M38826
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